Steve Giller Posted June 5, 2017 Share Posted June 5, 2017 My testing team are starting to use the mobile app, but have commented that there does not seem to be a way to see the SLA/Priority attached to a call. Is this something that we have configured incorrectly or is it currently not available - if the latter, can it be made available? Link to comment Share on other sites More sharing options...
James Ainsworth Posted June 8, 2017 Share Posted June 8, 2017 Hi @DeadMeatGF There are a few areas on the Service Manager Mobile app that I believe could do with additions and improvements, which would include this one. A change will be raised for this and I'll post back one we are in a position to schedule the change. Regards, James Link to comment Share on other sites More sharing options...
Steve Giller Posted June 9, 2017 Author Share Posted June 9, 2017 Thanks @James Ainsworth Link to comment Share on other sites More sharing options...
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