nasimg Posted June 2, 2017 Share Posted June 2, 2017 We use the LDAP tool to set most staff up automatically but, we sometimes have to manually set up a user. I've noticed in most menu's where you can add a value from a drop down, you are allowed to add multiple items before having to save. When you try and add another value in the "Add to Organisation" under account information for a user, you can only add one org before having to save (if you add a second the first value get changed). Is this a defect or expected behaviour? Link to comment Share on other sites More sharing options...
Ryan Posted June 5, 2017 Share Posted June 5, 2017 Hi, This is expected behaviour. The current organisation structure only allows a user to be associated with a single organisation. That is why the first value is replaced by the second organisation, as it is assuming you are updating the value. Ryan Link to comment Share on other sites More sharing options...
nasimg Posted June 5, 2017 Author Share Posted June 5, 2017 Ok but if you are part of multiple support teams (Helpdesk, Cab, etc) this becomes a pain. Our IT team supports 3 different organisations, tripling the amount of teams. It would be if it could work like adding users to teams (where you can add multiple items). Nasim Link to comment Share on other sites More sharing options...
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