Sticky Filters - Persistent personal timeline filters

[Martyn Houghton]

Following on from the introductions of the filter options on the request timeline, it would be good to have the ability to set your own personal filter settings which persist when opening new requests. Where as at the moment each time you open a request they reset to the All option.

Cheers

Martyn

[James Ainsworth]

Hi Martyn,

I can see the benefit to having a 'Sticky Filter'. I will investigate and see if there are any plans in place for this. 

Regards,

James

[James Ainsworth]

The first step toward this is that we have added a very small change to the View label at the top of the Timeline where it will now show you that a filter has been applied, rather than just saying 'Filter'.  

We have also added a change to our backlog to allow the selection of the filter to be persistent on a per user basis.

Regards,

James

[Martyn Houghton]

@James Ainsworth

Thanks, I sure you can come up with a more corporate name for this feature than mine. 

Cheers

Martyn

[James Ainsworth]

Hi Martyn,

I just wanted to update this post to let you know that a change was completed in Service Manager build 1040 that now has the Timeline filter persisting as you move between different requests. 

I hope this helps.

Regards,

James

[Martyn Houghton]

@James Ainsworth

Thanks. I will give it a test.

Does it persist per session or recorded against the user profile?

Cheers

Martyn

[James Ainsworth]

Hi @Martyn Houghton

It will persist between sessions for the user.

Regards,

James