Outbound Email not sending emails

[Sean Burke]

Hi,

 

I have come in this morning to find that that the Outbound emails are no longer being routed out.

Inbound emails are working fine but outbound emails are stuck in the outbox.

As far as I am a where no changes have been made on the internal exchange server.

The connectivity tests results are attached.

 

Any suggestions please?

 

 

[Guest]

Hi Sean,

Seeing that you are a platinum success customer I will log this call for you as an investigation needs to be done. That will mean I may have to contact you directly and obtain some logs. 

Thanks

Pamela