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Hornbill Service Manager not working


AndyColeman
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Hi all,

Not sure if this is just us but our Service Manager has stopped working for all clients as of 10 minutes ago. 

We are getting the following error messages in all areas of Service Manager. 

Any urgent assistance would be greatly appreciated.

Thanks,

Andy

 

HornbillError1.PNG

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Its been back for approx 20 mins for us - does this mean I can give the all clear?

 

Nasim

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@AndyColeman @nasimg @Simulr the data service which all your instances are using did have some issues around 11:45 today and briefly afterwards. Our development and cloud teams are currently investigating the root cause for this. The services should be back up and running however until we establish the exact cause for this and implement some measures to avoid this you might experience brief downtimes (1-5 min).

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