AndyColeman Posted May 22, 2017 Share Posted May 22, 2017 Hi all, Not sure if this is just us but our Service Manager has stopped working for all clients as of 10 minutes ago. We are getting the following error messages in all areas of Service Manager. Any urgent assistance would be greatly appreciated. Thanks, Andy Link to comment Share on other sites More sharing options...
Victor Posted May 22, 2017 Share Posted May 22, 2017 @AndyColeman we're aware of the issue and currently investigating 1 Link to comment Share on other sites More sharing options...
Victor Posted May 22, 2017 Share Posted May 22, 2017 @AndyColeman the error is sorted now, let us know if you still affected by this. Link to comment Share on other sites More sharing options...
AndyColeman Posted May 22, 2017 Author Share Posted May 22, 2017 Thanks @Victor all sorted now. Link to comment Share on other sites More sharing options...
AndyColeman Posted May 22, 2017 Author Share Posted May 22, 2017 Sorry @Victor I spoke too soon. It has gone again. Link to comment Share on other sites More sharing options...
nasimg Posted May 22, 2017 Share Posted May 22, 2017 Same for us! Link to comment Share on other sites More sharing options...
Simulr Posted May 22, 2017 Share Posted May 22, 2017 Afternoon, Any contact details for future reference? Thanks Simon Link to comment Share on other sites More sharing options...
nasimg Posted May 22, 2017 Share Posted May 22, 2017 Its been back for approx 20 mins for us - does this mean I can give the all clear? Nasim Link to comment Share on other sites More sharing options...
Victor Posted May 22, 2017 Share Posted May 22, 2017 @AndyColeman @nasimg @Simulr the data service which all your instances are using did have some issues around 11:45 today and briefly afterwards. Our development and cloud teams are currently investigating the root cause for this. The services should be back up and running however until we establish the exact cause for this and implement some measures to avoid this you might experience brief downtimes (1-5 min). Link to comment Share on other sites More sharing options...
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