Select All in Email

[AndyColeman]

Good morning, 

We have quite a few sub folders that we send our spam email (we get a lot!) in our Hornbill email. 

I was trying to do a bit of a clean up in these folders, but can't seem to locate a 'Select All' option to allow me to select multiple emails to delete. I only seem to be able to select individual items and delete that way. This does allow me to tick multiple items but ideally I would like to be able to select all items. 

Is there a way to Select All, in the email view in Hornbill Service Manager?

[Daniel Dekel]

Hi @AndyColeman,

There is an option that will exactly what you need. In the right hand side you have a button called "Empty Folder" that will ask you if you want to permanently delete all the emails or just move them to the deleted items one.

Hope this helps.

Thanks,

Daniel.

[James Ainsworth]

@AndyColeman

Also, if you would like to just delete a selection of emails without completely emptying the folder you can select your first email, hold down the shift key and select another email, which will result in all the emails between the two being selected.

Regards,

James