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Posted

Hello,

My colleague have discovered that you can only view 10 Requests inside an asset. It comes up with the following message:
Here are the first 10 requests linked to this asset, you will be able to see more soon

Is there any timeframe for when we can see more requests against these assets?

Will this limit also affect Linked Assets as well?

THanks,

Samuel

Posted

Hi @samwoo

This seems very odd to me.  I will find out why this is the case.  I don't see any reason why there is a limit on this page.  I'm assuming that there should have been some form of paging put in this section.  

Regards,

James

  • 7 months later...
Posted

Just had this issue raised by a colleague - was paging and/or a higher limit ever introduced?
If so, is there a setting I need to alter to see this? If not could you, in the meantime, at least reverse the sort order so it shows most recent first, which would make it more likely that the required linked request would be visible?

Posted

Hi @DeadMeatGF

Despite having a request in our backlog to fix this, it did seem to be overlooked.  The work has now been completed and the requests list on the assets will now include paging.  This will be available in the next update of Service Manager.

Regards,

James

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