Shamaila.Yousaf Posted May 15, 2017 Posted May 15, 2017 Hi All, It's shameful to admit but I may have accidentally deleted a board which I created. I'm hoping you lovely people can assist in the recovery. I shared this out to my colleagues who have confirmed that they can no longer see the board also. I have been made aware by @DeadMeatGF that I am not listed as a member in the database, strange though as I created. Is there anyway I can recover this or would I need to recreate and add everything back on. Regards Shamaila
Guest Ehsan Posted May 15, 2017 Posted May 15, 2017 Hi @shamaila.yousaf, It must be your lucky day Boards are soft-deleted (i.e. archived), so we can activate it for you. Could you please give us the name of the Board? Thanks, Ehsan
Shamaila.Yousaf Posted May 15, 2017 Author Posted May 15, 2017 Thanks Ehsan. It's called Service Desk Regards
Guest Ehsan Posted May 15, 2017 Posted May 15, 2017 @shamaila.yousaf, As there is no interface to unarchive a Board within Service Manager at the moment, we've taken care of this request as an expert services offer to your instance. If you refresh your Boards page, your Board will show up once again Thanks, Ehsan
Shamaila.Yousaf Posted May 15, 2017 Author Posted May 15, 2017 @Ehsan My board is back..., my colleagues have confirmed this also. Many thanks
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now