Jump to content

Can't enter text in Reference field of Routing Rule


Paul Alexander
 Share

Recommended Posts

Hi

I may be missing something obvious here...but.....

I'm trying to create an email  Routing Rule, but I can't enter anything in the 'Reference' field.......I can highlight the field, but as I start typing the box turns yellow, nothing is entered in the box and the rules don't work.

I had this working a few days ago, but I noticed this morning that they'd stopped, so I took a look to see if I'd missed something, and noticed the Reference field was blank. That's when I discovered I couldn't type anything in the box.

I can create a new rule, but the same thing happens when I try to enter anything in the Reference field. 

Anyone got any ideas please?

 

thanks 

EmailReference.PNG

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...