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Users accessing shared views cannot see the graphs


SJEaton
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Hi

I've created some custom views on my request list that have graphs too.  I have shared the views with certain users but they can only view them as lists and can't see the graphs. They don't have the graphs icon next to the Views icon???  How can they see the graph views I've created?

Thanks

Sam 

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  • 1 year later...

I'm please to let you know that the ability to include Charts when sharing a view is now available as of Service Manager Build 1378.  Any chart that has been created on a view will now be included when shared and the user that the View is shared with will have the option to enable the Chart on their Personal Dashboard.

Regards,

James

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  • Victor changed the title to Users accessing shared views cannot see the graphs

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