Adjusting column widths?

[lee mcdermott]

Hi,

 

Is it possible to adjust column widths?

Often some fields cannot be read as the column width is very narrow and I cannot see anyway to widen them?

[Victor]

@lee mcdermott not currently possible I'm afraid...  all views (tasks and requests for example) have the columns width dynamically generated by the UI...

[Steve Giller]

If you hover over them you should get a tooltip with the full text.

[Lauren]

Hi @Victor

Is this possible now at all? We've had this raised to us by a number of our staff.

Thanks

Lauren

[HGrigsby]

+1 - i have been asked for this too by several users

[Victor]

@Lauren @HGrigsby - I believe is unlikely this will be made possible... afaik there is a limitation of the browser itself but I might be talking nonsense... I do know however there was a reason for why adjustable columns are not possible, maybe dev team can give more insight into why...

[HGrigsby]

Thanks @Victor

The part we have found is when you look at the customer profile the image/photo is really large.  if it was smaller we could display more columns in this view.

If there was any way to change that it would help us out.   Would you be able to check with the dev team if there is any way of changing this?

thanks Helen

[Victor]

49 minutes ago, HGrigsby said:

The part we have found is when you look at the customer profile the image/photo is really large.  if it was smaller we could display more columns in this view

Er... I have to admit I have no idea what view has this customer profile photo... 

[HGrigsby]

Sorry @Victor I knew I wouldn't describe it right!   Does this help?

 

[Victor]

@HGrigsby ah, ok, I see ... is request list view from a user profile... the picture there, making larger or smaller is @Daniel Dekel area ...

EDIT: I stand corrected, I was mistaken, nothing to do with Daniel. I understand this is an application component (Service Manager) so is something that perhaps @Chaz can advise on initially?

[HGrigsby]

@Victor Thanks for the response on this, did you get an answer from any of your colleagues?  

It would be more useful for a smaller picture to appear and see more of the summary.

[Aaron Summers]

Seeing this was raised on April 2017 so nearly 2 years!

I am seeking here to ask whether it possible to have custom column slider/width? Because it seems that some column are wider than others which showing a gap yet some column have more text but have narrow columns compare to others, I just wonder if it possible to have this feature so that it can reduce the unnecessary white gap in some columns.
Like this below:

Thanks,
Aaron

[Dave Read]

hi all @lee mcdermott, i had the same problem but realised that it was because i thought i needed all the column headings i had on display; i used "customize columns" and removed some and the width of the columns i needed wider then dynamically widen automatically... fixed it for me. e.g. i had "last updated" and "date last updated" because we need to see if a customer has responded, but this is not useful if the service desk has updated the ticket. we ideally need (as per supportworks) the "last update BY" so we can sort by this column for identifying customer responses.