Guest gregmarcroftorc Posted March 22, 2017 Share Posted March 22, 2017 Hi, On our self service portal for internal staff, we have some FAQ's once they click on the text that says 'Customercare'. However, I would like to make use of the blank space next to that icon (I have indicated with the red cross). Is there a way I could add text there explaining where to locate the FAQ's before they log a request? I had a look in Services within the actual service where we add FAQ's but not sure if the above is possible. Thanks Greg Link to comment Share on other sites More sharing options...
Lyonel Posted March 22, 2017 Share Posted March 22, 2017 Not possible... You can use the Service description field (with Wiki Markup) to give more information but that would involve users to click on the "+ More" button to see it. Other than that there is no way to use the white space as you wish. Link to comment Share on other sites More sharing options...
Guest gregmarcroftorc Posted March 22, 2017 Share Posted March 22, 2017 OK @Lyonel, thanks for the response. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now