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Backup of Report Settings


Sean Burke
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Hi,

I have notice that my daily report is no longer working and I believe some of the settings have been altered.

Is it possible to get a backup of the report settings?

Does Service manager have an auditing section so I can determine which changes have been made?

Many Thanks

 

Sean

 

 

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@Sean Burke

As a platinum success customer (https://wiki.hornbill.com/index.php/Hornbill_Platinum_Success), you can raise a request through the Webform (https://www.hornbill.com/request/) to track the progress of our investigations and your progress with defined Service Levels.  On this occasion I will raise a request for you and investigate this. We would not alter any part of your instance without discussing it first. I will look into this

 

Regards

Pamela

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