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Found 2 results

  1. SR00039184 has not pulled any of the procap data into the request. We've been getting this every now and again for a month or so now, but we are unable replicate the behaviour in tests. Do you have any idea what might be causing this please? The BPM used in this case normally works fine.
  2. Hi I've got a few instances logged now where requests are coming through - sometimes - with no data on them. Instead we get 'undefined' stamped everywhere. this is since we went to build 1221 on Tuesday 1st May. The two catalogue items affected are: Set up/Change/End access to an IT System under the service Get Help from Digital and IT I Have a Finance Query under the service My Finance and Procurement The only thing I've spotted with what one user was entering into their request was the '&' symbol, but this should be handled. Please advise if this has been picked up and fixed in the latest build available
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