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Found 2 results

  1. We have noticed that when completing tasks in a request that have been system generated although the task is completed the timeline is not being populated with the completion details of the task....is there something that I have missed? Also there are other tasks that appear later and these do appear in the timeline once completed. This is only happening in one BPM that we can see at the moment, but we haven't changed anything recently and wondered what may have changed?
  2. In our change process, when a change is refered back for further information we would like to have a variable or a way to pull the task information into a email to go out to a customer. So when one of out agets refers a change at the moment the information goes into the timeline: Is ther a way to pull this into the email template that goes to the customer to supply more information? Hayley.
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