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  1. I have just amended our Service Request Process to remove the "Approval Node", just to confirm that this has worked I have logged a test SR and all has worked however I can see that the Checkpoints are still listed within the Timeline: I have gone over the BPM to make sure that there are no other references but I have a feeling as though there is something cached but I am unsure how to resolve this, does anyone have any ideas? I have taken a screen shot of the Before & After SR BPM Process Before: After: Thanks
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