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Showing results for tags 'request creator'.
To avoid having to hard code numerous 'Assign to Request Creator' nodes in our generic BPM workflow, can the 'Team' property on the node be enhanced to allow the insertion of variables as well as manual selection. I have tried assign it to the team before hand and leaving the value as 'Auto' but this does not work and causes the workflow to break. Cheers Martyn
Hi In my BPM, I an trying to use an automated node to assign it to the request creator if request is raised via the analyst view. I have decision node to say if raised via service portal then assign to Service desk by default. If raised via the analyst view then the assign to request creator. The BPM for service portal route works but does not work via analyst route. Please can you help me - see attached examples Sonali