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Found 2 results

  1. Being fairly new to Python I am trying to work out how to populate the xmlmc object with the required Input Parameters in order to call the 'entityUpdateRecord' in particular the 'primaryEntityData' . I can see what is needs via the API documentation but there is no Python code examples. https://api.hornbill.com/data/?op=entityUpdateRecord I am wanting to be be able to populate a number of custom field values on a request. Has anyone got any Python code examples that would help? Cheers Martyn
  2. I am looking to use the 'logRequestBPM' process to spawn BPM process on a number of imported requests (loaded via the Request Import tool) which did not get the BPM spawned due to the connection being lost to our instance. The text in the general description references the Service ID but the Input Parameters section references the 'defaultBpm' but optional. Therefore would I be correct in presuming if we make this call to the api passing only the 'h_pk_reference' the process would pick on the BPM from the Service/Catalog assigned to the request? If we wanted to be explicit and specify the 'defaultBpm', what id does this use? https://api.hornbill.com/apps/com.hornbill.servicemanager/Requests?op=logRequestBPM Cheers Martyn
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