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Showing results for tags 'noreply'.
Can we get the customer's text into the AnalystCustomerUpdateRequestNotification template, so when they update via the portal the analyst can see the actual update rather than just a notification "Request SR00757055 which was assigned to you has been updated by the customer."
I would like to change the mailbox which authorisation emails are sent from, to our standard mailbox. I'm concerned that users may worry that emails coming from email@example.com could be spam and ignore authorisation requests. Can this be done? Thanks Andy Hodkinson