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  1. @Ehsan We do not appear to have permissions or the capability to be able to up the the controls against the standard entries in the 'User Availability' screen in the Admin Tool. For example 'At Lunch' we would want to turn of 'Present at Work' and turn on 'Do Not Disturb', so that our users do not get allocated request by auto assign when they are at lunch. Similarly there will be other standard entries (e.g. Out of the Office which is definitely not 'Present at Work') we will want to override the controls against the standard entries. We should not have to create duplicate custom entries just to be able to modify the controls. We just need the ability to modify the default control set when the new feature was introduced. Cheers Martyn
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