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Showing results for tags 'link document'.
Hi, When using the link document action button in service manager, the timeline entry does not provide a hyperlink. We wish to use this to direct customers to documents when the customer visibility is selected, so they can see a link in the portal. Can a link be included in the timeline entry and not just be plain text? Many Thanks
@AlexTumber There does not appear to be a default timesheet category for the 'Link Document' action in Service Manager, nor does it inherit from any other default. Therefore in order to record time you have to manually set a category. Cheers Martyn