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Found 2 results

  1. Related to my earlier post below, it would be useful to be able to join multiple tables in the the Measure 'Data Source' definition, so that criteria held in related tables can be used in the measure source. Cheers Martyn
  2. Hello, I can create a report that will give me all of our calls that have been logged in Hornbill not a problem but when I look at this report it is missing key information about the person who logged the call or had the call logged for them either by auto responder or our helpdesk. This is partly a training issue as the helpdesk are not filling out the information properly but that doesn't help me for my reports. I figured because they fill out the name then I would be able to left join from the requests table to the system accounts table and use the name field as the common field between the two to get the company name for the user. In SQL I would write... Select * From h_itsm_requests Left Join h_sys_accounts on h_itsm_requests.Customer Name = h_sys_accounts.name At the moment I am having to put each table in to excel and doing a vlookup for the reports every month. If anybody can help me then please let me know. Thank you,
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