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Found 3 results

  1. Afternoon, I have noticed that the cost center picker also shows the Organisational ID in the ticket in Hornbill. This is causing issues if we use this variable for the summary on tickets. Is there a way so that it will show just the name instead of the Name & Organisational ID. Please see screen shots See result of using this group picker: It has been doing this for a while now but it never used to. Using this code for the summary: [Device Integration issue] &[functions.pcf("DeviceIntegration","h_custom_e")] in: &[functions.pcf("DeviceIntegration","h_custom_b")] Bedspace/Room: &[functions.pcf("DeviceIntegration","h_custom_c")] This bit being the group picker: &[functions.pcf("DeviceIntegration","h_custom_b")] Hayley. Hayley.
  2. Hi I'm using the Group Picker set to filter by Departments in a ProCap I've built. When the customer selects the department they want, the request form shows both the name and the code of the department selected (see screenshot). Please can design be changed so that the code does not show for customers. Thank you
  3. Hello, Our applications are going to be loaded in as Assets. It would be really handy to have an Assets option in the Group Picker, so we can filter out the different asset types. For example, we would like customers to pick the relevant application that they require access to in a Progressive Capture. Instead of picking from 'All Assets', which would also show assets such as hardware and third party, we would like just the applications to show. This would be much easier than creating a simple list, since we have so many applications. Would this be possible to implement please? Many thanks, Alisha
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