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Showing results for tags 'global search'.
The sort order on the Service drop down in the Global Search is no longer displaying in alphabetical order of service name, so is a real pain when you are trying to restrict your search to a service as we have several hundred services. Can this list be ordered again by service name please. Cheers Martyn
Can the Global Search option for 'Requests' have an extra criteria option added to allow searching by 'Organisation' , i.e. for external customer facing tickets with the organisation information populated? Cheers Martyn
Hi All, do you know if "Global Search" option to find documents is still available? It doesn't seem to work on Employee Portal. thanks Daniel
At the moment the Global Search only allows you to set a criteria based on who created the original post. Can this be extended to include who created the comment as well or add an additional option for 'Commented By'? Cheers Martyn