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Found 4 results

  1. Following on from the confirmation under the first post below, can we request an enhancement as part of the announced improvements for the customer portal as part of this year's roadmap (second post below) Cheers Martyn
  2. Fonts and font sizes seem to act as if the choice is a toggle. This leads to frustrations and inconsistencies when we are creating templates and when we draft an email within a request (in preview mode, which we use for the necessary advanced features). You cannot seem to highlight all and set the font and size to the same thing unless they all started as the same font/size to begin with. Video of issue attached. As always, appreciate your help. Email fonts.mp4
  3. As part of our branding update we need to alter the font(s) used on the Hornbill Customer and Service Portals, to either use two new fonts, in our case VAG and Helvetica, or if only a single font can be used our corporate backstop is Airal. This was quite easy in the Support Works self-service as we could update the underlying CSS to achieve this, but I not been able to locate any settings or information on the Wiki on changing fonts on the portal. Can you please advise. Cheers Martyn
  4. Hi all, Is there anyway we can have some functionality for changing fonts (typeface, size, bold etc) within the bulletins on the portal? Some of the images make the standard font difficult to read and then I have to dig around trying to find an image that works with the bulletin and the font. Also if we could have the ability to drag the uploaded image around to get the best layout that would be awesome as well. Thanks Dan
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