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Found 2 results

  1. Can the Human Task Node within Service Manager be extended to include the 'Action Focus' option that is presented currently with the 'Suspend' nodes? This way we can still guide the Analyst, whilst still using a Human Task to capture more information. Cheers Martyn
  2. I have a process which goes 'Wait for Assignment', 'Wait for Schedule in Change Calendar' and then 'Wait for Authoriser' What's supposed to happen is it puts the focus onto 'Assignment' 'Schedule' and 'Select Authoriser' in turn as the change is managed - which is a nice feature that guides the analyst from step to step. However it doesn't swap the focus to 'Assignment' 'Schedule' or 'Select Authoriser' unless I do a manual screen refresh (or come out and go back in again). Is this a bug? Cheers Claire
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