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Found 2 results

  1. Hello, we have enabled feedback + added some feedback questions when we resolve tickets. How can I view what our customers comments?
  2. Related to my earlier post (link below) - I am trying to setup some charts for our individual analyst to view their own feedback rating however there is not the option in the criteria drop down for rating 'Not Set' i.e. Null. Can we request the option for 'Not Set' is added to the criteria options. Cheers Martyn
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