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Found 3 results

  1. Can I request an enhancement to allow the restriction introduced in ESP Build 3237 - "Enforced checks for Database Direct to only allow SELECTs for production instances" to be configurable by a permission or system setting, as we often use additional SQL commands in the Admin Tool Database Direct to correct or update records especially when undertaking data migrations into our Hornbill Instance. Cheers Martyn
  2. To get around the issue with the Organisation Import tool I need to run an update script to update custom fields and industry on a selected number of organisation records. Can you please advise how I request this to be done? Cheers Martyn
  3. Following the change to restrict Database Direct to SQL SELECT only in ESP Build 3237, I am no longer able to do a bulk insert into h_itsm_servicesubscriptions against organisations loaded in using the Organisation Import Tool, as part of bring on board a new division to our existing instance. Can you please advise how I request this to be done? Cheers Martyn
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