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Found 3 results

  1. We have started to move our knowledge base into Service Manager by creating documents etc, however, we have found that once a document is created it cannot be edited by anyone but the creator even if you select the option to edit the library or document. Is there a way to allow groups/teams to be able to edit documents?
  2. Good afternoon, Do we have an option where we can make customised questions from the progressive capture editable, like in the details section?
  3. Though you can edit your 'Comments' in a workspace after submitting them, you do not appear to have the ability edit your own 'Post'. Is there a reason for this or is this just something that has yet to be implemented? Cheers Martyn
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