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Showing results for tags 'difference'.
So the next strange thing that I have noticed, I have set up a new user and did some training today and they see this: But everyone else sees this: Not sure what is wrong as I have checked settings etc and they are the same, the imagery I don't mind but the on-hold statuses are missing for the new user and there is no list just 'Place On-Hold' as we have several setup Globally that should be appearing.
I sure this has been asked about before, but my search has not been able to find a post for it. I am trying to have a measure which captures the difference between the number of request opened in a week to the number of requests closed, i.e. whether we are keep ahead of the incoming or slipping behind. Cheers Martyn