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Found 3 results

  1. I am trying to work out whether it is possible in either Analytics Measures or Widgets to get a count of distinct external organisations which have logged request in the last 12 month. I can get a count of requests logged in the last 12 month withe the following:- h_org_id<>0 and h_datelogged>(DATE_SUB(now(), INTERVAL 12 MONTH)) h_org_id<>0 and h_datelogged>(DATE_SUB(now(), INTERVAL 12 MONTH)) But as I am not able to write the SQL and insert the distinct(h_org_id) or group by on a count, I struggling to work out how to get this to be displayed as either a measure or widget. Cheers Martyn
  2. It would be useful to have a count of users on at the top of the 'Assigned Users' tab in the Admin Tool when it is used in view the linked users in Roles and Organisations. Cheers Martyn
  3. Guest

    Open Incidents

    Hi I am trying to create a widget to show a count of all the open incidents. (see attached). I am getting a figure however it doesn't match the figure the analyst view (see attached). So I would expect the widget to show a total of 216 to match the information on the analyst view but I am getting a different number (I am getting 217) Please can you help me Sonali
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