Jump to content

Search the Community

Showing results for tags 'cost centre'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • Hornbill Platform and Applications
    • OpenForWork
    • Announcements
    • Blog Article Discussions
    • General Non-Product Discussions
    • Application Beta Program
    • Collaboration
    • Employee Portal
    • Service Manager
    • IT Operations Management
    • Project Manager
    • Supplier Manager
    • Customer Manager
    • Document Manager
    • Timesheet Manager
    • Live Chat
    • Board Manager
    • Mobile Apps
    • System Administration
    • Integration Connectors, API & Webhooks
    • Performance Analytics
    • Hornbill Switch On & Implementation Questions
    • GRC Manager
  • About the Forum
    • Announcements
    • Suggestions and Feedback
    • Problems and Questions
  • Gamers Club's Games
  • Gamers Club's LFT

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start








Website URL





Found 1 result

  1. Hello. We are looking to import user cost centre's into Service Manager for reporting purposes. Our tech team have this ready to go, and lined it up to populate "customer field attribute 3". I just wanted to check with the experts whether this is best practice or is there a more suitable place to store the info. As in have we missed a "charge centre", "cost centre" type place? MAIL TRAIL: From: Jörg Walther <Joerg.Walther@pressassociation.com> To: Matthew Busfield <matt.busfield@pressassociation.com> Subject: RE: Customer Name Date: Thu, 9 Nov 2017 11:02:23 +0000 Hi Matt, As discussed just now I can confirm that the Agresso Cost-Centre-Name is now populated in AD as ‘extensionAttribute1’ and will auto-update as part of the daily script. In order to make it available in PASM as you intended I think it prudent to first confirm with Hornbill and Alec that we can implement it this way (using PASM custom field attribute 3). Once that’s confirmed please let me know and I can submit a Change request for amending the existing AD -> PASM daily import. Kind regards, Jörg
  • Create New...