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Showing results for tags 'cancel'.
Hi, Can you advise if there is a way to bulk cancel a team's old activities that have been created by a Scheduled Job? ie not relating to any requests. One of our teams has well over a 100 activities showing as needing actioning, that they won't be progressing. Going forward I can cancel the Scheduled Job to stop more being created, but reluctant to have to go into each activity individually and cancel each one. Many thanks, Neil
At the moment with the Update Request Status node you can update the status of a service manage request to Resolved or Closed, but the node does not support the ability to pass in as a literal or variable the Resolution Text or Category values. It would be useful to be able to do this from within the BPM and not rely on a manual activity. Similarly it would be could to be able to do this for Cancel as well, passing the cancellation description. Cheers Martyn