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Found 2 results

  1. Hi folks When requests are logged via hornbill's "I want to book a minute taker" the time selected is not being reflected in the automated emails, appearing to not have taken daylight saving time into consideration, as it is always an hour before. Just to confirm it is just the emails being effected, the actual request details show the right time Basically we have date conversion nodes in the Minute Taking BPM and it seems to be taking an hour off. Is this a system setting / wokflow config we've missed or is it a bug? Please help
  2. Guest

    BST time

    Hi, We noticed that all our scheduled tasks and reports were delayed by 1 hours following the BST time change this weekend. All other parts of service manager seems to be working fine with the correct timing flag. After contacting the support, we were informed that the system is working as designed on UTC time. This is causing us quite a headache as it does means that we will need to amend manually any automated reports or tasks each time. We do have a large volume of scheduled reports being published to various libraries for key stakeholders. Do you plan to amend this in future? Regards, Jmarc
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