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Showing results for tags 'audit trail'.
@Steve G We are looking at using the Hornbill Cleaner Utility to remove an previouse customer Organisation and Contacts which has asked us to remove all Personal Identifiable Data (PID) from our system. Can I jsut confirm that when deleting a Organisation and Contact the assoicated Audit Trail with the said objects is also deleted? The reason being is that the Audit trail contains details of changes to PID during the lifecycle so I have to also confirm that this record is also deleted. Cheers Martyn
We have a number of analysts that add comments to calls but it doesn't show in the timeline who is adding what, is there an easy way to find out who has added comments etc. Regards Chris