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@Steve G I am able to to successfully use the JIRA -> Create Issue Method to create issues in our cloud based JIRA instance where the form does not contain any mandatory fields of type 'Option' or 'Multi Select Array'. I am trying to implement logging of 'Support Item' issue type in our JIRA instance from Service Manager. The create issue form has both a mandatory 'Customer' field with prescribed options and a multi select field for versions. I have tried populating both but the JIRA Create Issue method fails. As there is no error logged I cannot determine whether it is failing on both or just one of them, as both are mandatory. How can I diagnose this further? Cheers Martyn