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Showing results for tags 'Selection'.
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Hi, We have the need for the user to choose a date in the future, with the dates available to be selected in the list to be a minimum of 5 work days from now, or beyond. We have customers choosing "todays" date therefore causing issues, in particular with New Starter Requests. Can I request there be an option to set the minimum number of days after "todays" date that can be selected? And if we can have the option to use the Working Day calendar or not too that would be great. Despite having information on the Progressive Capture form, that a date needs to be set a minimum of 5 working days or beyond, users are still not complying with the rule therefore we need the option to force it on them. Thanks, Samuel
We are using the Request Cleaner as part our testing for our initial project to migrate from Support Works to the Collaboration Platform, which enables use to do multiple test transfers and wipe all requests. Once we are Live with this we are planning to migrate a number of other desks into the system, so would not be able to do the same test transfer process as the Request Cleaner deletes all requests and we do not have a 'test' instance as such. Would it be possible for the ability to add a selection criteria facility the Request Cleaner to allow partial deletion of requests? Cheers Martyn