HGrigsby

+1 for linking to an existing request Helen

+1 for us as well please Helen

+1 for us as well Helen

@Steve Giller So you have! Thanks very much, no errors and a full list of operations now show.

Hi We have noticed that when going into any of our routing rules we get an error message The specified method is not available: mailadmin::routingRuleGetFlowCodeOperationList Do seem to be able to make changes to them but the error comes up on each rule we go to If I click on the Operation drop down no options show. On our test instance the full list shows thanks Helen

++1 - would be really useful for us Helen

+1 for us as well, also doing a lot with services at the moment. thanks Helen

+1 from me as well. Would be useful to be able see a sub-set of users by department. Helen

++1 for us too please. Being able to copy a service with the subscribers, request details, supporting teams would be so useful.

+1 for us please - got asked for this recently. Helen

+++ 1 for both the putting on and off hold and being able to email in bulk.

+ 1 for me too please

+1 - from me, so pleased this is coming soon, will be really useful

++1 again hoping to give this a nudge. We are having some trouble with reports and the "Last Run" and "Scheduled" fields would be really useful Helen

+ 1 that could be useful

We are finding today that we are getting errors running established reports either where you select a date to run between or from. (attached) If I go to look at the filter it doesn't let me open the filter tab, not greyed out just doesn't do anything when clicked This is happening for a selection of reports but not all. In the last few days the scheduling has stopped for our reports, daily ones last run on Thursday last week. I have logged with support but are there any known issues with reporting thanks Helen

+1 would be really useful for us as well Helen

Seems to be the same for us too - still at 2809 Helen

+1 would find this useful too. Helen

+1 for this from us too please. Helen

Hi Trevor Thanks for coming back to me. The check box is unchecked and all the users have Board Manager User role which includes the add to board permission and the boards are both shared with their team The users show normally on the original board but not the new one. I've had to add them manually for a demo but it would be good if I could get it to work or display properly so that the picture displays as in the first screen shot. I have Autotasks and custom buttons set up to set the priority and add it to the correct lane in the board On the original board it shows as On the new one shows as no owner unless I drag the picture from the top to the card I haven't used board manager much but did wonder if it is possible to have different colours for each lane? The second one is for a priority board and I wanted to show High in red and low in green, but not sure if it is possible. thanks Helen

+1 for me too

I have created a new board which seems to be visible on some requests but not on others so cannot add it to a request, if I click Add to Board it doesn't show in the list of available boards. When go into the new board it also doesn't recognise the owners of the tickets, so all the users it is shared with appear in the board but with 0 tickets assigned unless I drag the user from the top bar to the card it then does update the owner. Have I missed something in setting it up or got the permissions wrong? thanks Helen

Hi - we are getting the same too Helen

+1 from us as well please Helen