HGrigsby

Error in Workflow on Unlock actions

By HGrigsby, April 8 in Service Manager

enhancement Enhancement - Display "update custom field" nodes in a different colour

By HGrigsby, March 27 in Service Manager

Contacts not visible in the new UI

By HGrigsby, March 26 in Service Manager

Shared board with groups not showing

By HGrigsby, February 29 in Board Manager

Request settings go blank when changed

By HGrigsby, September 6, 2023 in Service Manager

Manage Executed Processes - Failed / Cancelled

By HGrigsby, July 5, 2023 in Service Manager

• enhancement

Error when searching intelligent captures - "The progressive capture forms definition file could not be loaded."

By HGrigsby, July 28, 2023 in Service Manager

Strange results viewing requests from a retired service

By HGrigsby, July 25, 2023 in Service Manager

Timers not starting in logged requests today

By HGrigsby, July 19, 2023 in Service Manager

Error message when opening any Inbound routing rules

By HGrigsby, May 18, 2023 in Service Manager

Errors running reports with a select date

By HGrigsby, March 14, 2023 in Service Manager

New board not visible in available boards drop-down

By HGrigsby, February 15, 2023 in Board Manager

All Intelligent Captures not showing in list

By HGrigsby, October 6, 2022 in Service Manager

Team not showing to add as a supporting team

By HGrigsby, August 25, 2022 in Service Manager

Search and re-order Service Level Agreements

By HGrigsby, August 9, 2022 in Service Manager

• enhancement
• sla

Display ticket ref in the Manage Executed Processes screen

By HGrigsby, July 12, 2022 in Service Manager

• enhancement

Remove all user from a group - preferably not 25 at a time!

By HGrigsby, June 14, 2022 in Service Manager

Using manager email in an external authorisation

By HGrigsby, May 6, 2022 in Service Manager

Changes to scheduled date or time in changes don't save

By HGrigsby, April 13, 2022 in Service Manager

Unable to change service owner

By HGrigsby, March 10, 2022 in Service Manager

Error message in a batch of tickets created today

By HGrigsby, February 24, 2022 in Service Manager

Timeline not showing for some users

By HGrigsby, January 12, 2022 in Service Manager

Cannot create new Event Details - error message

By HGrigsby, October 5, 2021 in Supplier Manager

Strange search results in employee portal

By HGrigsby, October 28, 2021 in Employee Portal

Error in change process - Cannot acquire assignees array for dynamic approval

By HGrigsby, October 27, 2021 in Service Manager