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nasimg

Hornbill Users
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Posts posted by nasimg

  1. Strange I couldn't see my reports (searched Reports under Platform and Service Manager in the new UI), but I have the list of id's so I created a test one and changed the id to my old reports. This opened and I bookmarked them again.

    When I searched Reports again they were visible under Service Manager, not sure why they didn't show at first?

    Nasim

     

  2. 46 minutes ago, Gerry said:

    @nasimg

      the old admin UI is still present on admin.hornbill.com but we have removed the link because its only 7 days way from getting switched off and we are still seeing traffic to the old admin tool, the link removal is our "gentle reminder" that the old Admin UI will stop working very soon, and we do not want a dead link in the menu. 

    You will notice in  that drop menu  the section where the Admin link used to be is called :Useful Links" indicating this is a section of links to other "external" resources, of which the aol Admin was one. As the new admin UI is now part of the same app, there is no justification for leaving that administation link, especially when you can get at the admin/config area from the little cog icon at the bottom left of your view, or indeed, if you are a power user, by pressing Ctrl-Shift-S from anywhere and type in what you are looking for to administer. 

    Sorry for any disruption, but we have found if we do not hurry these things along, they can stick around forever, which stalls progress, and leaves us needing to maintain two completely separate codebases. 

    Thanks,

    Gerry

    @Gerry Yes I understand your point, I assumed the admin button would take you to the new UI, but @Ehsan has shown us what to do, so hopefully my admins will be fine on the 28th April. Removing the button does remind us the change is coming.....

    Nasim

    • Like 1
  3. @Ehsan many thanks for this bit of info.

    I hadn't realised the option would disappear (although makes sense), but seems a bit early to make the change, as the new Admin UI is happening on the 28th April.

    Still thanks for the screenshots - I've passed this info to my other admins.

    Nasim

  4. Ok I've found out a bit more about my issue, when pressing next month form move forward (like you pressed next). This seems to happen on the progressive capture forms where the date is the last field. I've added another question/field and the behaviour has stopped. 

    This is still a defect, although I have a workaround, that needs to be investigated.

  5. I'm trying to add an assign to a team based on what software the customer selected from a drop down.

    Issue is I have a long list of 30+ apps that go to one team, having to add them one by one is going to take some time. Is there a better way of doing this? See below - this is what I've added to the BPM decision node.

    image.thumb.png.e25378400ab19f0ac8166ee0d5b8f515.png

    Rather than adding the apps one by one, can I use a separator so I can add them on one line. This data exists as a Simple List, but I can't see a way of adding them directly from that.

    Nasim

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