Bev Williams

Stumbled across this post as I was wondering the same thing myself! Would be so lovely to have something like this - we are reviewing our cusotmer engagement and how we communicate and we feel pages that hold information that is useful for our customers paired with shorter emails pointing them to the page is a good way forward.

Thanks!

Hi there Is there a limit to the number of images you can hold in your image library? Thanks

it is happening for a few of our desk analysts and myself included.

Is anyone else experiencing lag and slowness with their portal this morning?

Hi - we still have the problem today with this - is there an update available at all or is it better to log a support ticket? Thanks

Hi @Deen- we are still having the same problem - cleared cache etc but desk analysts still experiencing the issue.

Hi - we are also experiencing the same issue.

Good news- Dark mode is now working in our instance Thanks!

Hi - we are still getting the error on our instance as well.

Hi - we are still getting an error on our instance

We are also experiencing the issue.

I use a call that where I am the customer and then go to the e-mail option and select the email from the template list. You can view it in the portal or send it so you can see how it looks on receipt. If you don't have one where you are the customer you can use any ticket to view the email template created - just remember not to press send