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Caroline

Hornbill Users
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  • Posts

    53

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Topics posted by Caroline

  1.  

    Users unable to close requests

    By Caroline, in Service Manager

    • 7 replies
    • 122 views
  2.  

    SSO - Auto Update Certificates - how often does Hornbill check for new certificate?

    By Caroline, in System Administration

    • 6 replies
    • 69 views
  3.  

    Display Authorisation Rejection Reason to customer

    By Caroline, in Service Manager

    • 2 replies
    • 126 views
  4.  

    Customer Portal - CSRF Token mismatch error when logging in

    By Caroline, in Service Manager

    • 3 replies
    • 213 views
  5.  

    Preview UI - Email - Apply to Request

    By Caroline, in Service Manager

    • 3 replies
    • 124 views
  6.  

    whitelist list for customers

    By Caroline, in Service Manager

    • 1 reply
    • 163 views
  7.  

    Unable to scan QR code

    By Caroline, in Android

    • 2 replies
    • 295 views
  8.  

    Activity - unable to save schedule, OK = Cancel

    By Caroline, in Collaboration

    • 5 replies
    • 533 views
  9.  

    View keeps not working

    By Caroline, in Service Manager

    • 5 replies
    • 327 views
  10.  

    Does Spring Framework RCE vulnerability affect Hornbill?

    By Caroline, in Service Manager

    • 2 replies
    • 343 views
  11.  

    vm.hbEmailViewerDirectiveAPI.markAsReadUI is not a function

    By Caroline, in Collaboration

    • 4 replies
    • 701 views
  12.  

    Tasks using GMT dates

    By Caroline, in Business Process Automation

    • 5 replies
    • 848 views
  13.  

    Request Category stores differently depending on logged by analyst or logged via customer portal

    By Caroline, in Service Manager

    • 2 replies
    • 479 views
  14.  

    New Request missing from Search

    By Caroline, in Service Manager

    • 3 replies
    • 1,231 views
  15.  

    Some users not seeing "1 No Team Assigned" link in Request List

    By Caroline, in Service Manager

    • 2 replies
    • 489 views
  16.  

    External Customers logins using Email not Login ID (https://customer.hornbill.com/...)

    By Caroline, in Service Manager

    • 0 replies
    • 466 views
  17.  

    Database Direct: error code 409 when saving a query

    By Caroline, in System Administration

    • 2 replies
    • 656 views
  18.  

    Unable to delete an image in update

    By Caroline, in Service Manager

    • 4 replies
    • 660 views
  19.  

    Attachments error on migration from SupportWorks to Hornbill

    By Caroline, in Integration Connectors, API & Webhooks

      
    • 5 replies
    • 912 views
  20.  

    Unable to find new setting mail.client.defaultFontSize

    By Caroline, in System Administration

    • 1 reply
    • 646 views
  21.  

    Index Storage removed from Admin

    By Caroline, in System Administration

      
    • 1 reply
    • 565 views
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