Hi, Yes, I agree with this. Was just about to make my own post, as its something that the Hornbill developers need to look into.
From the reports I've set up I've found that 6th November ran okay, but 7th November and onwards haven't been correct. Looking into the CSV in Notepad, it looks like the text delimiter is missing for several fields, so now any free-text containing commas, tabs, or spaces will format as such (and not be in one cell). The specific fields that aren't working for me are Resolution, Source Type, Source Sub Type, Within Resolve Time, but I'm sure there are probably other too.
Kind of feels like there's been a system update that hasn't gone right, but I'm happy to be told otherwise as long as I can get this fixed!
