Trish_J

Haha. Does anyone else have any suggestions please? I have tried several things - none of which seems to work.

Hi @James Ainsworth and @Steve Giller, Thank you for responding. @James Ainsworth I did use the variable picker for my custom fields. The below is an example of the issue despite me using this. I added a Get Request and Get Pro Cap nodes before one of the e-mails to see if this would help (please see image below) ... it didn't. @Steve Giller I am unsure of what the HTML of the e-mail is but I took a screenshot of the information that appeared after I clicked on the source button. I don't know if this would help. Please let me know if you need any other info. Thanks again

Hi, I have created several e-mail templates for a process that I am currently working on. However, the h_custom fields are not pulling through although they do seem to work fine in an authorisation node. Please can someone advise as to why this might be happening? Thanks