Jump to content

Mark (ESC)

Hornbill Users
 View Profile  See their activity

  • Posts

    167

  • Joined

  • Last visited

 Content Type 

Topics posted by Mark (ESC)

  1.  

    "Requests->Request Resolve Time" is blank on reports.

    By Mark (ESC), in Service Manager

    • 1 reply
    • 619 views
  2.  

    {{.H_datelogged}} variable display Z at end of data

    By Mark (ESC), in Service Manager

    • 2 replies
    • 631 views
  3.  

    Activities - update button not working

    By Mark (ESC), in Service Manager

    • 2 replies
    • 220 views
  4.  

    Activities List - View other Users Activities

    By Mark (ESC), in Service Manager

    • 6 replies
    • 708 views
  5.  

    Adding FAQs, what permissions or groups

    By Mark (ESC), in Employee Portal

      
    • 1 reply
    • 784 views
  6.  

    Against Custom Criteria - How to return request where category is blank

    By Mark (ESC), in Service Manager

    • 3 replies
    • 762 views
  7.  

    Analyst comments - All Tickets they own

    By Mark (ESC), in Reporting

    • 2 replies
    • 1,102 views
  8.  

    Asset Manager - Hardware Information

    By Mark (ESC), in Service Manager

    • 1 reply
    • 144 views
  9.  

    Asset search not returning any information

    By Mark (ESC), in Service Manager

    • 13 replies
    • 1,174 views
  10.  

    Assign a new 'Progressive Capture' to the 'Report an ICT Issue' in the Employee Portal

    By Mark (ESC), in Employee Portal

    • 1 reply
    • 684 views
  11.  

    Automatically assign a ticket

    By Mark (ESC), in Service Manager

    • 1 reply
    • 450 views
  12.  

    Available Display Columns

    By Mark (ESC), in Service Manager

    • 4 replies
    • 323 views
  13.  

    Available FAQs in Ticket Reply

    By Mark (ESC), in Service Manager

    • 1 reply
    • 562 views
  14.  

    Building up FAQ's for Employee Portal

    By Mark (ESC), in Employee Portal

    • 1 reply
    • 869 views
  15.  

    Category set but not set

    By Mark (ESC), in Service Manager

    • 3 replies
    • 312 views
  16.  

    Change Default Visibility - to TEAM and not CUSTOMER on ticket comments etc

    By Mark (ESC), in Service Manager

    • 1 reply
    • 932 views
  17.  

    Changing comments visibility to all previous tickets to TEAM

    By Mark (ESC), in Service Manager

    • 1 reply
    • 681 views
  18.  

    Correct URL for basic users to access the Employee Portal.

    By Mark (ESC), in Employee Portal

    • 1 reply
    • 891 views
  19.  

    Create a report against key word in Request>Summary Field

    By Mark (ESC), in Service Manager

    • 3 replies
    • 756 views
  20.  

    Custom fields on resolution

    By Mark (ESC), in Service Manager

    • 6 replies
    • 217 views
  21.  

    Customer Feedback - Enable Star Rating - Not showing correctly

    By Mark (ESC), in Service Manager

    • 3 replies
    • 345 views
  22.  

    Customer Feedback Report - Questions

    By Mark (ESC), in Service Manager

    • 3 replies
    • 710 views
  23.  

    Customers/Users reopening Ticket via Employee Portal

    By Mark (ESC), in Employee Portal

    • 1 reply
    • 763 views
  24.  

    Data Import Configurations - [lastLogon] & [lastLogonTimestamp] from AD

    By Mark (ESC), in Service Manager

    • 1 reply
    • 149 views
  25.  

    Data Import Configurations - new users Status set to Archived

    By Mark (ESC), in Service Manager

    • 0 replies
    • 113 views
×
×
  • Create New...