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Ben Maddams

Hornbill Users
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Topics posted by Ben Maddams

  1.  

    Help Needed - Getting basic Teams Presence Alert to Work

    By Ben Maddams, in Integration Connectors, API & Webhooks

    • 7 replies
    • 106 views
  2.  

    Conversion from Hornbill Date Format to "accountExpires" AD attribute??

    By Ben Maddams, in Business Process Automation

    • 2 replies
    • 48 views
  3.  

    Issues Setting up ITOM - Need Assistance 1 2

    By Ben Maddams, in IT Operations Management

      
    • 29 replies
    • 310 views
  4.  

    Trigger a date variable capture from an autotask?

    By Ben Maddams, in Service Manager

    • 3 replies
    • 188 views
  5.  

    Co-Worker Field in Intelligent Capture?

    By Ben Maddams, in Service Manager

    • 5 replies
    • 179 views
  6.  

    Capture User Information Inside Progressive Capture Form

    By Ben Maddams, in Service Manager

    • 2 replies
    • 138 views
  7.  

    Troubleshooting Error Message

    By Ben Maddams, in Service Manager

    • 1 reply
    • 224 views
  8.  

    Reporting - Need an Extract of Supplier Information

    By Ben Maddams, in Reporting

    • 1 reply
    • 326 views
  9.  

    Urgent - Mail Import Failure Across all Mailboxes

    By Ben Maddams, in Service Manager

    • 3 replies
    • 295 views
  10.  

    Auto-Task for creating a new Activity against incident?

    By Ben Maddams, in Service Manager

    • 2 replies
    • 470 views
  11.  

    All Metrics Stopped Recording on the 15th of April?

    By Ben Maddams, in Performance Analytics

    • 4 replies
    • 560 views
  12.  

    Bulk Reassignment of Tickets on Hold

    By Ben Maddams, in Service Manager

    • 1 reply
    • 278 views
  13.  

    Cannot Create New Suppliers!

    By Ben Maddams, in Supplier Manager

    • 1 reply
    • 767 views
  14.  

    Can't assign Custom Field to Service Manager View?

    By Ben Maddams, in Service Manager

    • 1 reply
    • 397 views
  15.  

    Adding Task Result to Summary Field on Request?

    By Ben Maddams, in Service Manager

    • 1 reply
    • 468 views
  16.  

    All Supplier Information Has Vanished!

    By Ben Maddams, in Supplier Manager

    • 1 reply
    • 704 views
  17.  

    Email routing rules not raising requests for (some) emails

    By Ben Maddams, in Service Manager

    • 1 reply
    • 569 views
  18.  

    Automatic Contact Expiry Alerts?

    By Ben Maddams, in Supplier Manager

    • 3 replies
    • 879 views
  19.  

    Can't move ticket to a team in BPM

    By Ben Maddams, in Service Manager

    • 7 replies
    • 881 views
  20.  

    Aged Tickets Widget SQL Query

    By Ben Maddams, in Performance Analytics

    • 1 reply
    • 1,333 views
  21.  

    Error "The Specified Timesheet Does Not Exist" - Only affecting one member of a team

    By Ben Maddams, in Timesheet Manager

    • 2 replies
    • 1,035 views
  22.  

    Adding Timesheet Catagories - How?

    By Ben Maddams, in Timesheet Manager

    • 3 replies
    • 1,100 views
  23.  

    Role Required for Editing Task Assignment?

    By Ben Maddams, in Service Manager

    • 1 reply
    • 735 views
  24.  

    Output Progressive Capture Results from Ticket to a document?

    By Ben Maddams, in Service Manager

    • 2 replies
    • 860 views
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