Chris_Vass

+1, totally agree

Hello Hornbill Forum, Has anyone managed to bypass the uniqueness requirement on email addresses when building new Contacts? We used to be able to accept raising multiple new Contacts all with the same email address, but I think a Hornbill update put a stop to it. Wondering if anyone knows of a setting to switch this check against emails off? FYI, many of our clients choose to use an internal mailing list (its@whatever.org for example) that we associate with all the contacts of the organisation. This allows all the members to receive email notifications rather than the one contact that raised an issue. It seems I can no longer add its@whatever.org to a new contact so they can join the mailing list essentially, as the email address is currently in use. The logon ids are certainly unique, but how do I switch off the uniqueness check against email addresses? Appreciate any feedback! Chris Axiell Group