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Rashid.Ahmed

Hornbill Users
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Topics posted by Rashid.Ahmed

  1.  

    Resolve time met but the request is still breached - Resolution timer

    By Rashid.Ahmed, in Service Manager

      
    • 19 replies
    • 1,766 views
  2.  

    HR & Finance Service Manager - Hornbill adaptation

    By Rashid.Ahmed, in Service Manager

      
    • 2 replies
    • 739 views
  3.  

    Resolution Timers - requires changes to BPM and settings?

    By Rashid.Ahmed, in Service Manager

      
    • 6 replies
    • 920 views
  4.  

    VIP Customers - Prioritising these service requests

    By Rashid.Ahmed, in Service Manager

      
    • 3 replies
    • 861 views
  5.  

    BPM support for setting up Change Requests process

    By Rashid.Ahmed, in Business Process Automation

      
    • 1 reply
    • 951 views
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