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Brad Biddlecombe

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  1. Hi, We currently have an issue that has been going on for around two weeks now. I had hoped some updates would have fixed this bug as we had a few pending but alas that did not work. It appears that whenever we try and use any search function on Hornbill, it doesn't return any results and just spins/times out. This has been tried on 15-25 accounts, including those with limited access, to someone who has full access. Different browsers, caches have been cleared etc. Any suggestions?
  2. Hi, We are currently experiencing an issue which is affected ALL of our Change Requests, that when we try and raise a new one the process does not even start: Error message presented is: mlmc method invocation failed for BPM invocation node 's1/flowcode-77f7cca6': 0200 apps moveCard FlowCode Exception (com.hornbill.boardmanager/entities/Card/fc_bpm/moveCard): nodeName: Invoke Flowcode: moveCard; nodeId: cabfaf9b-5e56-42a4-b637-0e502ecec9b0; At 204/1: "Uncaught EspMethodCall::invoke: Operation[apps/com.hornbill.boardmanager/Card::moveCard] FlowCode Exception (com.hornbill.boardmanager/entities/Card/fc_ops/moveCard): nodeName: Timeline; nodeId: 4f362b85-1280-4496-ba36-76ce2f2c0940; At 121/1: "Uncaught EspMethodCall::invoke: Operation[apps/com.hornbill.boardmanager/Card::timelineEntry] FlowCode Exception (com.hornbill.boardmanager/entities/Card/fc_ops/timelineEntry): nodeName: Update Timeline; nodeId: df112498-d68b-400e-bc1e-50d2aa4dbdc4; At 220/1: "Uncaught EspMethodCall::invoke: Operation[apps/com.hornbill.boardmanager::updateActivityStream] Failed to load FlowCode script 'D:\Hornbill\ESP Server\instances\anana\apps\system\flowcode\fc_ops\updateActivityStream.xml'" throw(e); _fc_node_exec_df112498_d68b_400e_bc1e_50d2aa4dbdc4" throw(e); _fc_node_exec_4f362b85_1280_4496_ba36_76ce2f2c0940" throw(e); _fc_node_exec_cabfaf9b_5e56_42a4_b637_0e502ecec9b0 Can someone please advise?
  3. Hi All, I was hoping that someone may be able to shed some light on an issue I am having with managing contacts and the organisations that are assigned to them. My Issue is that we have multiple organisations configured for our various customers and we have never had an issue before where when a contact is created and an organisation is assigned to it that has led to the Services then not being applied to that contact. Currently though, whenever I assign a Organisation to a contact, it makes no difference to the Services that are applied to the contact, they only have the following: I have tried a variety of organisations and none of them seem to take affect and it seems as if it is not applying to the system. I have also tried editing the Guest Accounts and ensuring that they are associated to the Portal incase that was the issue but I am now stumped. The reason I discovered this is because one of our customers requested new accounts to be created and we followed our normal procedure of: Create Contact -> Assign Organisation and then activate their Guest Account by confirming Associating to Portal, Logon ID and sending the end-user a password. Can anyone shed some light on what is going wrong? and if there is a way to push the Organisations to update as it seems like it's not publishing.
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