Tom Gilbert

Hi Alex, Just noticed I get this error when removing members on a programme. Error occurs regardless of role. No issues when adding people as members. Could you investigate please?

Hi Alex, Please could the additional custom fields now available in the RAID forms be available to add in the view preferences? Thanks

Hi Alex, As discussed, would it be possible to have a designated area in Project Manager to log decisions made during the lifecycle of a project? This could also be expanded/include approvals of documents etc. Give me a shout if you'd like me to prepare some more detailed requirements. Cheers, Tom

+1

Hi, The feature to delete cancelled projects within the Admin tool is really useful, could we have something similar for Programmes too please? Thanks Tom

Hi @TrevorHarris - my colleague has sorted it for me so I can now see this option, thanks

Hi @TrevorHarris Thanks for your reply, unfortunately, I'm missing your Board option on my view of the Service Request, I can only see this menu below: Assume I need to activate something to see the Board Action in your example above? Thanks, Tom

Thanks for letting me know Trevor.

Hi, We have a Board within Service Manager which contains 8 lanes with Service Requests in each lane. We'd like to have a view in Service Manager which shows the current lane the Service Request resides in. Does the information about which lane the Service Request is in get recorded anywhere that could be displayed on a view within Service Manager? Thanks, Tom

@Ann @Nikolaj Thanks both, interested to see how other organisations prioritise projects.

Slightly off topic from Hornbill Project Manager but project priority is an interesting concept - especially with the Low, Medium, High gauge. @Ann @Nikolaj How do you determine priority of a project? By cost vs. benefit?

I don't think it's currently possible but it is a feature I've mentioned previously that would be useful.

+1 Good idea!

Hi, Not sure if this has been asked previously but is there a way of creating a template Board with defined columns etc. which could then be added to new projects within Project Manager? We're starting to use Boards more for Agile Sprints and it would be great if you could just create a Board from a template rather than re-creating the same Board multiple times. Appreciate you can copy items already on a Board which is great. Thanks, Tom

Hi Alex and co. I realise I posted about this a while ago (Jan 2019) and had planned to use the Update panel to record lessons learnt as the project progresses. However, internally within our Team, we've been debating about how to better record and use lessons from previous projects to inform future projects. Without the ability to search the Updates on multiple projects it makes the idea of recording lessons in that way a little redundant. Would it be possible to have something like the RAID section for recording lessons? Something like a database that could be searchable based on tags? This has become more relevant in recent months as Agile deliveries become the norm hence the need to continually learn and change for future sprints. Perhaps we can discuss later?

Hi Alex, I thought I'd tag onto this existing requirement post rather than create a new topic. As we Hornbill Project Manager more and more the requirement for email notifications, particularly with task assignment, is being asked for more often. Appreciate a task is shown for the assigned user while within Hornbill but for users who only occasionally login to Hornbill they will more than likely miss a task and a manual follow up email will be required. Give me a shout if you want to go through this in more detail. Thanks Tom

Great, thanks for sorting this so promptly.

Great, thanks Trevor.

Hi, I'm creating a set of 9 boards for a specific project in Project Manager. I'd like to be able to copy the cards I'm creating and paste them onto each of the nine boards. This will save me a ton of time re-creating the same cards on different boards. However, the only option I have when I select the Copy To option is Boards within the main Boards application and not within the Project itself. Is there a way of copying cards from a board within a project to another board within the project? Some screenshots below to explain. 1. The Boards I have created within the project 2. The Boards I have created within the main Boards application which are completely separate from the project and use Service Manager as the basis. 3. A card within a project board. You can see the only options I have is to Copy To a board within the main Boards application.

Hi @AlexTumber I think we covered this some time ago but the defect/problem whereby project tasks remain in your 'My Activities' panel despite the project being deleted is still an issue. See the screenshot attached. Task 1 is associated with a project which is deleted. As you can see, I can't access this project anymore to close down or remove the task. Any ideas? Thanks, Tom

Hi @AlexTumber Project progress is currently calculated manually under Project Details. It would be great if the project progress % could be auto calculated based upon completed tasks or milestones. Is this something that could be looked into? Thanks, Tom

+1

@Nikolaj Sounds good to me, would be useful.

Hi Hornbill, Can we add the overall RAG status of the project to the My Projects list please? Would be good to see what shape the overall portfolio is in! Thanks, Tom

+1